Bakcell Opens a New Customer Service Center in Sumgait

The leader in innovation and speed, Bakcell, has opened a new Customer Service
Center in the city of Sumgait. The new center offers customers more convenient,
faster, and modern services, creating a unique experience for its clients.

Located at 196 Sulh Street, the new Customer Service Center not only provides
traditional services but also offers the opportunity to explore the latest technological
innovations from Bakcell. At the center, customers can take advantage of modern
technological solutions and receive detailed information about AI-based services. For
instance, electronic kiosks and a queue management system ensure higher quality
and faster customer service.

It is worth noting that the new Customer Service Center in Sumgait is the 21st center
opened by Bakcell across the country.

About Bakcell
Bakcell is the first and largest private telecommunications company in Azerbaijan,
currently providing innovative, high-quality, and fast telecommunications services to
more than three million customers. The company contributes to the sustainable
development of Azerbaijan through artificial intelligence solutions and is one of the
largest investors in the non-oil sector of the Azerbaijani economy.

Bakcell is part of “NEQSOL Holding”, an international group of companies operating
in the telecommunications, energy, high-tech, and construction sectors in various
countries around the world.