Financial and Customer Experience Trainings Held for Students at Kapital Bank

As the country’s leading bank, Kapital Bank continues to support youth – especially
students – in gaining new experiences and fostering their personal development. This
time, special training sessions were organized for students from four universities

within the bank. The project, aimed at enhancing young people's knowledge in the
fields of finance and customer experience, took place last week.

The first event was held in cooperation with the Azerbaijan Tourism and Management
University. During the visit, students were introduced to the bank’s financial
departments. In the training session, they learned about the latest developments in
financial accounting, internal bookkeeping, financial analysis and management,
material motivation, and regulatory reporting, and had the opportunity to ask questions
of interest.
The next initiative, titled “CX Day,” was organized for students from Baku State
University, Azerbaijan State University of Economics, and the Baku branch of
Moscow State University after M.V.Lomonosov. During the event, the bank’s experts
shared their insights on analyzing and understanding customer experience, as well as
its role in product creation and development. Students were also introduced to
strategies for personal development and building a career in this field.

Through such initiatives aimed at the development of young professionals, the bank
seeks to support their career growth and professional advancement. It should be noted
that these projects are ongoing, and more students will have the opportunity to benefit
from them throughout the year.

Kapital Bank, the country's first bank, is part of PASHA Holding. Kapital Bank has the
largest service network in Azerbaijan with 118 branches and 54 departments all over
the country. For more detailed information about the bank’s products and services,
please refer to //kapitalbank.az website, 196 Call Centre or the bank’s various
social network pages. To apply for a consumer loan visit //kbl.az/prgtk, for a
Birbank installment card visit //kbl.az/prcrc.